Mistakes in the Office

Thank goodness I don't work in a place like this. Anyways, I've been spending the last couple months writing to tenents to request insurance certificates. Because no one has sent any documents back, I've started sending second notices. Anyways, I had an original letter out, addressed to "Alan Cheladawada" and I thought "Now that's a very interesting name." I went into our database to double check the address and everything, and apparently his name is really "Alan Shalloway". I don't know how I addressed the original to Mr. Cheladawada, and I can't imagine his confusion upon receiving it. Maybe that's why he didn't send me anything back.